Returns & Exchange.
Return Policy (Within 7 Days)
We want you to be happy with your purchase! If you're not satisfied with your order for any reason, you can return it to us within 7 days of receiving it.
Here's what you need to know about returning an item:
- Return Window: You have 7 days from the delivery date to initiate a return.
- Condition of Returned Items: Items must be returned in their original, unused, and unworn condition with all tags attached.
- Non-returnable Items: We cannot accept returns for lost or broken items.
How to Return an Item:
- Contact our customer service team by email at [email address] or by phone at [phone number] to initiate a return. They will provide you with further instructions and a return shipping label (if applicable).
- Pack the item securely in its original packaging, if possible.
- Ship the item back to us using the return label provided (if applicable) or another trackable shipping method.
- Once we receive your return, we will process it within [Number] business days.
Refunds:
- Once your return is approved, we will issue a full refund to the original payment method used for the purchase.
- Please note that return shipping costs are generally not refundable unless the return is due to our error.
Exchanges:
- Unfortunately, we are not currently able to offer exchanges for returned items. If you'd like a different size or color, we recommend returning your unwanted item and placing a new order.
We hope this information is helpful! If you have any questions about our return policy, please don't hesitate to contact us.